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Delivery

UK DELIVERY INFO

Standard delivery operates weekdays Monday to Friday (9am - 3pm). To ensure you get all of your goods before the weekend, please place your order by Tuesday to receive by Friday at the latest.

All UK orders take approx 2-3 working days, however if your item is located in a different warehouse it can take up to 6-7 working days.

NEXT DAY DELIVERY

Need that item ASAP? All of our items state whether they're available for UK Next Working Day Delivery. If it's a match, then Next Working Day Delivery needs to be placed by 3pm to be received the following day.

The standard cost for Next Day Delivery is £5.99.

Next Day Delivery is only for the next working day, so if you've placed an order on Friday after 5pm or the weekend, then you'll receive it on the following Tuesday.

Bank Holidays and Public Holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to you the following day.

DELIVERY SERVICE

All of our deliveries are handled by Hermes. Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

Please don't refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the care of refused deliveries.

INTERNATIONAL DELIVERY SERVICE

All our international deliveries are handled by Royal Mail. Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination. At Deznuda we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.